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The following terms and conditions represent the basis
upon which training is offered by Lancaster Driving Lessons and Chris.
The provision of training is subject to the acceptance of these terms
and conditions.
1. Driving licenses and fitness to drive:
You must hold a current, valid driving license, provisional, full or
international, and produce it on (or in advance of) your first training
session. You must be fit to drive with regard to legal and medical
requirements.
2. Payments and Cancellation:
Tuition fees are normally payable in advance. Payment can be made by
cash or cheque. Any cheques offered for payment that are subsequently
refused by the bank will be subject to an administration charge of
£15.00.
If either you or your instructor needs to cancel or re-arrange a lesson
at least 48 hours notice will be required for single lessons of up to
two hours duration. Longer lessons need a minimum of four days notice.
Failure to give notice will result in a valid claim for an equivalent
value in compensation (i.e., a cancellation fee will be charged or
credited to the value of half the lesson fee, unless either does not
turn up in which case the full lesson fee applies.)
Your instructor will do everything possible to ensure that your lessons
start and finish on time, but reserves the right to cancel, postpone or
change lesson lengths and start/finish times under certain circumstances
(e.g., dangerous weather conditions, issues with the car). In the event
of postponement fees paid in advance will be carried forward.
The instructor reserves the right to cancel a lesson at short notice if
it is suspected that the pupil may be unfit due to the effects of
alcohol, drugs (prescribed or otherwise) or any other condition that
would cause his/her driving to be dangerous or illegal. In such
circumstances the lesson fee will be payable.
3. Bookings and Lesson duration
Your instructor will endeavour to maintain regular lesson slots at the
same time each week to ensure continuity of learning, however, this
cannot be guaranteed.
The minimum lesson period is one hour. If, for any reason, the
instructor is late for the lesson he/she will make a concerted effort to
inform the pupil of the estimated time of arrival. If the delay is
greater than 15 minutes this time will be credited to the pupil and when
possible the lesson will be extended by the time due if this is
not possible the extra time will be carried forward to the next suitable
lesson.
4. Training Location:
All sessions will start and finish at the same location unless
alternative arrangements are made in advance. The instructor will
determine a location for practical lessons which ensures both the pupils
and public safety this means that the instructor may need to drive the
pupil to and from the lesson location; this journey time forms part of
the lesson as paid for.
5. Training vehicles:
Training vehicles provided by the school are taxed, insured for the
purposes of driving tuition, fully roadworthy and fitted with dual
controls.
Pupils who require tuition in their own vehicle must supply evidence
from their motor insurer that the car is covered for lessons when being
supervised by a professional instructor in return for payment; the car
must also be taxed and hold a current MOT certificate where appropriate.
6. Driving tests and bookings
Your instructor reserves the right to refuse use of a driving school
vehicle for test if he/she considers that provision of a vehicle could
cause a risk to public safety.
Where a school car is used for test, the booking period will based upon
the instructor's normal diary schedule. Depending on the time of the
test this will require a minimum two hour booking and possibly longer.
While your instructor will make every effort to ensure that the vehicle
supplied for test will be fully road worthy and comply with all legal
requirements at the start of the test, he/she cannot be held responsible
for vehicle failure that occurs during the test and is not liable for
consequential loss.
Your instructor cannot be held responsible for test appointments
cancelled by the DSA due to bad weather, sickness, staff shortages or
other reasons. Such cancellations are beyond the control of your
instructor and therefore the lesson fee and 'use of car' fee for the
booked period will be charged. Your instructor will advise about
claiming compensation from the DSA .
7. Code of conduct
Your instructor agrees to abide by the conditions of the Professional
Code of Conduct (provided by the Driving Standards Agency). In the
unlikely event of complaint or dispute the guidelines of the Code of
Conduct will be adhered to.
8. Your rights:
These conditions do not affect any protection a student has under
consumer legislation.
We reserve the right to change or alter any of the terms and conditions
without notice, but will endeavour to inform pupils of any changes as
soon as possible.
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